SERVICENOW CTA EXAM OBJECTIVES & NEW CTA TEST SYLLABUS

ServiceNow CTA Exam Objectives & New CTA Test Syllabus

ServiceNow CTA Exam Objectives & New CTA Test Syllabus

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Tags: CTA Exam Objectives, New CTA Test Syllabus, Exam CTA Overviews, New CTA Test Camp, Reliable CTA Test Guide

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>> ServiceNow CTA Exam Objectives <<

Avail Latest CTA Exam Objectives to Pass CTA on the First Attempt

In order to protect the vital interests of each IT certification exams candidate, TestKingIT provides high-quality ServiceNow CTA Exam Training materials. This exam material is specially developed according to the needs of the candidates. It is researched by the IT experts of TestKingIT. Their struggle is not just to help you pass the exam, but also in order to let you have a better tomorrow.

ServiceNow CTA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
Topic 2
  • Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.
Topic 3
  • Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.
Topic 4
  • Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.
Topic 5
  • Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.
Topic 6
  • Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which strategy is recommended for effective communication during the go-live phase?

  • A. Postpone any form of communication until all issues are resolved.
  • B. Describe released functionality and provide knowledge base articles.
  • C. Focus communications only on immediate supervisors.
  • D. Provide minimal updates to avoid overloading the team.

Answer: B

Explanation:
Effective communication during a go-live is crucial for keeping stakeholders informed and managing expectations. The best strategy is to describe released functionality and provide knowledge base articles.
Here's why:
Clarity and Transparency: Clearly communicate what new features or changes are being released, so users understand what to expect.
Knowledge Base Articles: Provide detailed documentation and knowledge base articles to help users learn about the new functionality and how to use it.
Proactive Communication: Don't wait for issues to arise before communicating. Keep users informed about the progress of the go-live and any potential impacts.
Targeted Communication: Tailor communication to different audiences (e.g., end-users, IT staff, management).
Why not the other options?
A: Focus communications only on immediate supervisors: This limits information flow and can lead to confusion and frustration among other stakeholders.
B: Provide minimal updates to avoid overloading the team: Under-communication can create anxiety and uncertainty. It's better to provide regular, concise updates.
C: Postpone any form of communication until all issues are resolved: This is unrealistic and can damage trust.
Communicate openly about challenges and progress towards resolution.


NEW QUESTION # 29
How are new classes of Configuration Items (CIs) and relationships created in the ServiceNow CMDB?

  • A. Using IntegrationHub ETL
  • B. Importing data from external sources
  • C. Extending other classes
  • D. Using predefined templates

Answer: C

Explanation:
The most common and recommended way to create new CI classes in ServiceNow is byextending existing classes. This leverages the existing data structure and relationships within the CMDB.
Here's why this approach is preferred:
* Inheritance:Extending a class allows the new class to inherit attributes and relationships from the parent class, ensuring consistency and reducing redundancy.
* Data Model Integrity:It helps maintain the integrity of the CMDB data model by building upon the established CSDM framework.
* Customization:Extending classes provides flexibility to add specific attributes and relationships that are unique to the new CI class.
Why not the other options?
* A:While importing data can populate the CMDB, it's not the primary method for creating new CI classes and their relationships.
* B:ServiceNow does not offer predefined templates for creating new CI classes.
* C:IntegrationHub ETL is a powerful tool for data integration, but it's primarily used for data transformation and loading, not for creating new CI classes.


NEW QUESTION # 30
Which type of testing is best suited for scenarios requiring repeated execution of tasks over a long period of time?

  • A. Ad hoc testing
  • B. Automated testing
  • C. Usability testing
  • D. Manual testing

Answer: B

Explanation:
Automated testing is ideal for scenarios involving repetitive tasks over extended periods. Here's why:
Efficiency: Automated tests can execute tasks much faster than humans.
Consistency: Automated tests perform the same steps precisely every time, eliminating human error.
Endurance: Automated tests can run continuously for long durations without fatigue.
Regression Testing: Automated tests are excellent for regression testing, repeatedly checking that existing functionality hasn't been broken by new changes.
Why not the other options?
B: Usability testing: Focuses on user experience and requires human observation.
C: Ad hoc testing: Informal, unplanned testing without specific test cases.
D: Manual testing: Performed by humans, which can be time-consuming and prone to errors for repetitive tasks.


NEW QUESTION # 31
What benefits does the Common Service Data Model (CSDM) provide to organizations using ServiceNow products?

  • A. Customization, consistent analysis, and data governance
  • B. Automated deployment, maintenance efficiency, and comprehensive monitoring
  • C. Improved security, increased storage capacity, and faster processing speed
  • D. Rationalization, outage reduction, and business processes alignment

Answer: A

Explanation:
The CSDM offers several key benefits, and the best fit among the options isD. Customization, consistent analysis, and data governance.Here's why:
* Customization:CSDM provides a framework, but it allows for customization to fit specific organizational needs. You can extend the data model with new CI classes and attributes while maintaining a consistent structure.
* Consistent Analysis:CSDM enables consistent reporting and analysis across the organization by providing a standardized structure for CMDB data. This makes it easier to gain insights into services, applications, and their supporting infrastructure.
* Data Governance:CSDM promotes data governance by establishing clear definitions, relationships, and ownership for data within the CMDB. This helps ensure data quality and consistency.
Why not the other options?
* A:While CSDM can indirectly contribute to rationalization and business process alignment, these are not its primary benefits. Outage reduction is more related to incident and problem management.
* B:Improved security, storage capacity, and processing speed are not direct benefits of CSDM. These are more related to the underlying ServiceNow platform infrastructure.
* C:Automated deployment and maintenance efficiency are not core benefits of CSDM. While CSDM can support these areas, they are not its main focus.


NEW QUESTION # 32
What is the primary factor in determining the number of MID Servers required for a standard ServiceNow deployment?

  • A. The number of network routers in use
  • B. The geographical spread of the organization
  • C. The number of concurrent users on the instance
  • D. The number of targets and interaction frequency

Answer: D

Explanation:
The primary factor in determining the number of MID Servers needed is the number of targets and interaction frequency.
Targets: The number of devices, applications, or external systems that ServiceNow needs to interact with (e.
g., for discovery, orchestration, integrations).
Interaction Frequency: How often ServiceNow needs to communicate with these targets (e.g., continuous monitoring, scheduled data imports).
Why not the other options?
A: The number of network routers in use: While network infrastructure is important, it's not the primary factor for MID Server sizing.
C: The number of concurrent users on the instance: User activity impacts application server load, not directly the number of MID Servers needed.
D: The geographical spread of the organization: Geographic spread can influence MID Server placement, but the primary factor is the number of targets and interaction frequency.


NEW QUESTION # 33
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